Our offices are open Monday through Friday 8a to 5p with customer service via phone 24 hours per day, 7 days per week.
8355 University Boulevard, Suite H, Clive, Iowa 50325
515-274-9525 Office 515-274-1073 Fax desmoines@a-1medicalstaffing.com
2435 Kimberly Road, Suite 270 North, Bettendorf, Iowa 52722
563-594-6740 Office 515-274-1073 Fax quadcities@a-1medicalstaffing.com
A-1 Medical Staffing values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and SMS messaging features. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
· Personal Information: Name, phone number, email address, and other information you provide when contacting us, signing up for services, or communicating with us.
· SMS Communications: If you opt in to receive SMS messages, we will collect your mobile phone number and message interaction history (e.g., delivery confirmations, replies, opt-in/opt-out requests).
· Usage Data: Technical information such as IP address, browser type, device information, and interactions with our website or services.
2. How We Use Your Information
· Provide and improve our services.
· Communicate with you regarding appointments, service updates, billing, staffing opportunities, or other relevant business matters.
· Send SMS notifications and alerts if you have opted in.
· Comply with legal and regulatory obligations.
3. SMS Messaging (10 DLC Compliance)
· Opt-In: By providing your mobile phone number and confirming your consent, you agree to receive SMS messages from us. These may include service updates, scheduling notifications, reminders, or important account information.
· Opt-Out: You may opt out at any time by replying STOP to any message. After you send STOP, we will confirm your opt-out by SMS. You will not receive further messages unless you re-subscribe.
· Help: For help, reply HELP or contact us at 515-274-9525.
· Message Frequency: Message frequency will vary based on your interaction with our services.
· Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier. We are not responsible for charges imposed by your carrier.
· Carriers Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
4. Sharing Your Information
· We do not sell your personal information. We may share your information only with:
· Service Providers: Third-party vendors (such as Zoom Phone) who process SMS and telecommunication services on our behalf.
· Legal Compliance: As required by law, regulation, or valid legal process.
· Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
· We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or mobile networks is 100% secure.
6. Your Rights
· Depending on applicable law, you may have the right to access, correct, or delete your personal information, or to limit certain uses. To exercise these rights, please contact us.
7. Children's Privacy
· Our services are not directed to children under 13, and we do not knowingly collect information from children.
8. Changes to this Policy
· We may update this Privacy Policy from time to time.
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